ALPHA BLEND BT-6104

All units marked on Sale only qualify for exchange when the product is defective, damaged, or you have received the wrong item. Please review the You Again Boutique Return Policy below:

Last updated: September 10, 2022

We want you to be happy with your product.

Returns 

Qualifying returns: mastectomy bras, swimwear.

We have a 3 business day return policy, which means you have 3 days after receiving your item to request a return. For example: item delivered on Tuesday, must be returned with tracking emailed to us by Friday; item delivered on Friday, must be returned with tracking on Wednesday.

To be eligible for a return, your item must be returned in the original, factory condition. Original factory condition means the item(s) is unaltered, unworn, undamaged, free of odors, with tags attached and in the original packaging. If any component is missing or altered no refund or exchange can be given. Due to the sanitary nature of bras or swimwear these guidelines are strictly enforced. You’ll also need the receipt or proof of purchase. Please note you are responsible for all shipping charges to return the item(s) back to us. 

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method minus original shipping cost. Please remember it can take some time for your bank or credit card company to process and post the refund too.

To start a return, you can contact us at info@youagainboutique.com . If your return is accepted, we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. You’ll also need the receipt or proof of purchase.

You can always contact us for any further return questions at info@youagainboutique.com . 

Damages and issues
Please take a photo of the delivery box before opening if the packaging appears damaged. Please inspect your order upon receipt and contact us at info@youagainboutique.com within 3 business days of receipt if you believe your item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. Requests for a defective product review received after 2 business days will not be honored.

Exceptions / non-returnable items
Certain items cannot be returned, such as Custom made wigs / Custom colored wigs / Custom cut wigs / Custom alterations to size. Custom made wigs: units are personalized to fit your measurements and cannot be resold or restocked. Custom colored or highlighted wigs: once your wig has been personalized to fit your color request, no returns will be accepted. Custom cut wigs: once you wig has been cut to your requested length, no returns will be accepted. 

All sale items are final. Once purchased, sale items are not eligible for a refund. Please proof read your order before making your purchase. Unfortunately, we also cannot accept exchanges on sale items.

Exchanges 

Qualifying exchanges: mastectomy bras, swimwear, wigs (only if damaged)